Hi,
I 'm sorry. I uploaded wrong screenshots. It 's another action Send mail, I try to use the variable ${GroupStatusRootCause} in message to help the admin define which device exactly down.
I 'm not understand what my alert engine are working now. 0013 and 0805 are working, then I purposefully down 0013, I receive an email said 0805 down but 0013 is not. The 0811 is not in the down list of alert email as my some above posts
I'm not trying to make you going around, but this drive me crazy now.
Please see my attachments