Re: How would I delete all assets out of Web Help Desk

jakecornejo We had a similar problem, where our asset DB was corrupted by the NPM asset discovery. We raised a call to Solarwinds support (Case # 606976), who after some trials and tribulations, gave us the following SQL to delete all assets from Web Help Desk and reset the asset_id to 0.

This is of course destructive and will delete all assets and break all associated purchase orders and assets within existing tickets.

I would strongly advise on a backup of the database, or at least the tables mentioned, possibly even raise it as a call to SolarWinds Support for their assistance....

You need to access the database (in our example PostgreSQL) and here's the PostgreSQL:

--Clean up Asset table and references

UPDATE job_ticket SET asset_id=NULL;

UPDATE po_item SET asset_id=NULL;

UPDATE asset SET po_item_id=NULL, parent_id=NULL;

DELETE FROM asset_custom_field;

DELETE FROM asset_bulk_action_child;

DELETE FROM asset_bulk_action_parent;

DELETE FROM asset_client;

DELETE FROM asset_generic_attachment;

DELETE FROM asset_history;

DELETE FROM asset_reservation_asset;

DELETE FROM job_ticket_asset;

DELETE FROM po_item;

DELETE FROM asset_parent_child; --added to break the child/parent fk problem

DELETE FROM asset;

DELETE FROM computer_identity;

DELETE FROM nodes;

--Reset asset_id count

ALTER SEQUENCE asset_seq RESTART 1;

I hope it helps, it certainly gave us a nice clean sheet to start again with.