Dave,
Have a look at the following file to see if it has any errors about loading the certificate:
-\program files\solarwinds\ipmonitor\logs\runtime.log
Another thing you can try is running ipMonitor in desktop mode and see if you can then connect. To do this,
1. Stop the ipMonitorSrv service.
2. Open a CMD prompt.
3. Go to the ipMonitor installation directory
4. Type the following command and enter:
ipmservice.exe -desktop
ipMonitor is now running as an application, instead of as a service.
See if you can now connect to it over HTTPS.
To stop ipMonitor from running as an app, simply press Ctrl-C in the CMD window and restart the service.
Sincerely,
Chris Foley • SolarWinds • Technical Support
Office Hours: Mon-Fri 8AM-5PM EST 866.530.8040
______________________________________________
explore our IT management solutions for:
networks|applications|storage|virtualization|log & event