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Re: Hardware Item Table not cleaning up

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Hi travis,

 

I am looking into this issue but the SNMP walk will not help in this case. From the content of the SNMP walk I can tell that the server in question is an ESX server. So I will need a CIM walk to compete my investigation.

If you are willing to help me please create the CIM walk.

To create one you can use the SolarWinds.APM.HardwareHealthTool.exe console application.

 

The syntax for using this application is this

To get the help instructions type:

SolarWinds.APM.HardwareHealthTool.exe

 

To create a CIM walk for specific node type:

SolarWinds.APM.HardwareHealthTool.exe hostname/IP[:port] -protocol CIM -path c:\temp -user Admin

 

hostname/IP[:port] -> hostname or IP address. This is the ESX server hostname/IP address. Port specify only in case that the ESX server use non-standard CIM configuration.

-protocol -> this specify the protocol which should be use to get the data. For ESX server its always CIM

-path -> path to directory where the result will be stored. Its better to create the directory in advance.

-user -> Valid credential login name. Use the same credentials as you use in the SAM.

 

example:

SolarWinds.APM.HardwareHealthTool.exe 10.198.126.41 -protocol CIM -path c:\temp -user Administartor

 

When you type the command and start it you will be prompted for password. please don't be alarmed when there will be nothing happening on the screen when you type. The password is still accepted but for security reasons its not visible on the screen.

After the application complete its work please pack the whole directory specified in the path and send it to me. You can use this mail: Dalibor.Onderka@SolarWinds.com

 

Thanks

Dalibor


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