Technicians missing Status Types in Ticket Creation/Modification
Issue: When Technicians attempt to modify a client/technician-created WHD ticket or attempt to create a new WHD ticket, they only see ( 3 ) Status Types under "Status & Schedule." Those types...
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Re: Licensing
Installing the demo should have worked fine, assuming you ran the configuration wizard and clicked the "try it now" option (or whatever it is called) when you were asked for a license. Is this a...
View ArticleRe: Average Bits Per Second Chart Using Specific Interfaces
A custom chart resource (found in 10.7) allows you to filter input elements and choose series. It should fit the bill here.
View ArticleNPM 10.7, Dynamic Override Threshold Adjustment Problems
I am not sure if I am doing something wrong or not, but here is what I am seeing. Every time I have gone to enable/adjust the dynamic thresholds for various items, I seem to get stuck.I get stuck if I...
View ArticleRe: NPM 10.7, Dynamic Override Threshold Adjustment Problems
That's certainly not a known issue. Would you perhaps be able to post a screenshot? What browser are you using?
View ArticleIP SLA wizard error
Hi,Having trouble getting started. I am unable to configure IP SLA.Has anyone seen this error when running the IP SLA wizard? Your specific error:The communication object, system,...
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Re: 10.4 hardware health monitoring - anybody know what a bias current sensor...
Spinner - you would need a Condition Group with the NOT ALL operand selected - then nested a few simple conditions for your Hardware Sensor Display Name CONTAINS followed by your sensor names you want...
View ArticleRe: LEM Thoughts of the Week: Does Compliance Actually Make you More Secure?
Yeah, it seems like the general case is: in a perfect world, compliance doesn't make you more secure because you already are. But, in reality, compliance CAN make you more secure because you can't get...
View ArticleRe: LEM Thoughts of the Week: Tell Your Favorite "Found in the Logs" Story
Makes ya wonder if the "offender" felt that he (I'm assuming here.. safe assumption, eh?) was above rules and regulations, or never read the dialogs to begin with.From what I've heard from folks in...
View ArticleRe: 10.4 hardware health monitoring - anybody know what a bias current sensor...
always happy to help in any way I can.
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Hardware temperature out but a factor of 10
hi Guys, on our Cisco WS-C3850-48P, the hardware temp sensor reading is out by a factor of 10 when I use OID 1.3.6.1.4.1.9.9.91.1.1.1.1.4 I get how can I/we fix this?
View ArticleRe: SDK 1.8 Powershell snapin installation problem
It should have been registered by the installer, but apparently that didn't happen. You can do it manually as well: C:\Microsoft.NET\Framework\v2.0.50727\InstallUtil.exe "C:\Program Files...
View ArticleRe: Changing Work Time Date
It may also be a Tech Permission setting, since I believe the defaults are that these field are not editable. If you go into "Setup-Techs-Tech Permissions", there are the following options for date...
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Re: Help with NPM - Some data blank
Do you have Error / Discard resource (or charts) added to your interface view, or are you clicking on the chart view? On either, are you getting "0" listed? Do the interface stats via CLI support this...
View ArticleRe: error message when upgrading to 10.7
Have you tried to run the Permission Checker? http://knowledgebase.solarwinds.com/kb/questions/3351/Orion+Website+Error%3A+An+unsecured+or+incorrectly+secured+fault+was+received+from+the+other+party.
View ArticleRe: Cisco 6800 Series Support
John, Would it be possible to get an SNMP walk of that system?SolarWinds Knowledge Base :: SolarWinds SNMP Walk: A new tool for collecting SNMP MIB walks
View ArticleRe: When will your SCP badge be added to your profile?
Hey, what about my welcome kit, I still have no recieved....
View ArticleRe: How do I configure auto population of devices to a view ?
There are quite a few ways to accomplish this, and would vary by the resources you are interested in using. Custom Properties may be a good place to start. Check out this tutorial:...
View ArticleHow do I see inherited directory access rules?
Once upon a time, when editing a user's directory access rules, any and all inherited rules showed up as well (shaded, to distinguish them as inherited). Ever since Serv-U moved to a web-based format...
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