Web Help Desk - Calendar
As the Applications Administrator for SIL International's Web Help Desk I have request for an extension of the features in the WHD Calendar.1. When a Tech puts a ticket on the calendar is usually so...
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Re: Web Help Desk - Calendar
You should transfer this request as an "Idea" so people can vote on it. Hit "Create" in the tool bar under the thwack toolbar, then Idea, and type in Web Help Desk feature request. Once created your...
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Re: Web Help Desk - Improved Report options
You should transfer this request as an "Idea" so people can vote on it. Hit "Create" in the tool bar under the thwack toolbar, then Idea, and type in Web Help Desk feature request. Once created your...
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Re: Web Help Desk - add more linked items please
You should transfer this request as an "Idea" so people can vote on it. Hit "Create" in the tool bar under the thwack toolbar, then Idea, and type in Web Help Desk feature request. Once created your...
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Re: Changes Web Help Desk - Ticket Screen Layout
You should transfer this request as an "Idea" so people can vote on it. Hit "Create" in the tool bar under the thwack toolbar, then Idea, and type in Web Help Desk feature request. Once created your...
View ArticleBanner on File Transfer Glossary
After people look up definitions of managed file transfer terms they will now see the SolarWinds banner at the bottom of the page. File Transfer Glossary (www.filetransferglossary.com)
View ArticleRe: Virtual Fires
I definitely have a preference for a firewall-in-a-box. I have a better view of all the rules and I believe it is easier to manage. I would probably change my mind if everything was virtual. Until then...
View Articleis there any problem with different languages?
hi is there anything wrong with other languages than English in NPM? i recently changed some of network nodes name to lets say chines language. and after that it seems NPM cant work fine. thanks for...
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Re: vMotion count in the last 24h
Hello Sven, solution is easy. Set "Sustained Minutes" value to 1440 if you want to raise the alert after 24 hours: Milan
View ArticleMore features in DameWare than expected
Recently I got the chance to tinker with DameWare Remote Support and was pleasantly surprised by the abundance of features available in the software. Even if a product by acquisition, I cannot wait to...
View ArticleHTML within custom properties - 10.3
guys anyone managed to get html to work in a custom property? i am trying to use the test property like a memor field, but putting in basic HTMP, like BR, hrefs and font formatting. i then call that...
View ArticleHow do you point additional pollers to a new Orion main server?
I am trying to doc this procedure but have not found the answer to this question yet.The use case is a manual recovery from a failed Orion main server. All of the nodes are assigned to additional...
View ArticleRule Creep
In my last post I brought up the topic of the paradigm shift from physical to virtual firewalls. Our enterprises are evolving and some are accepting and others are not. The thoughts it provoked were...
View ArticleRe: Rule Creep
People, Tools, Process You need the right people, using the proper tools and following the correct process every time. While this may sound simple, it certainly isn't but when done properly it will...
View ArticleRe: Rule Creep
Indeed. The identification of protocols and traffic vs expected install applications is a great way to start. I suppose it is the method that makes a point of difference between enterprises. My fourth...
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Re: Rule Creep
Byrona, my friend. You have brought up the biggest cans of worms in our industry.
View ArticleRe: BUG: Alerts with summaries too long make email subject lines tool long to...
A couple of related items to this. When viewing an alert in Alert Central, the Summary and Object fields on the details page get truncated at about 100 characters. As I mentioned it would be great if...
View ArticleRe: How to graph cisco 6500 series environment temp values
If you're using the latest release, this is included in the Health Monitoring, provided the SNMP view configured on your 6500 allows those OIDs to be polled. It will be on a tabbed graph with the Power...
View ArticleRe: APC SNMP OID for Replacement Battery Type?
I'd like to know this too. Anyone figure out if there is an OID for battery type?
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Re: Rule Creep
I manage two fairly small networks, each running their own firewall. I inherited the jumbled mess about a year ago when the previous network administrator left and I hired on. One firewall's rule set...
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