Re: Do you have a trouble ticketing system ? Should you?
Its funny that you should mention help desk work flows.... i just created one for our helpdesk for VMware troubleshooting. I have things color coded as to when its acceptable to write the ticket up to...
View ArticleRe: Log Correlation: There Can Be Only One
To avoid the avalanche of events that no one can decipher, I’ve always used targeted monitoring. I’d ask myself “what are the most common problems associated with my network”. To implement targeted...
View ArticleRe: What we are working on post NPM 10.4
It would really help the NPM users in the Federal sector if you would move the map generation location from “C:\windows\temp” to the main Solarwinds directory. It’s a little difficult getting the...
View ArticleWill SAM and NPM in a single server work with a single web console ??
Hi all, I have a query on SAM and NPM. Can i install SAM and NPM in a single server itself ?? And if so is it like integrating both in a single web console itself ?? We have bought license for SAM and...
View ArticleRe: How can I change Trap Template for Send SNMP Trap in Advanced Alerts?
In Engineering toolset, look for the "SNMP Trap editor", then load the forwardsyslog.trap file from your main Orion directory. You will then be able to change the order of the information contained in...
View ArticleRe: labels and thresholds
CAn you please show how this is done? Can you please post the code sample. some of us are not SQL gurus
View ArticleMapping Escalation to Events / Custom properties
I love the ability to escalate per group and notification per user basis, but feel we are missing the matching business level service requirements. Let me explain.In our system we have created a custom...
View ArticleRe: Netflow Graphs are Incorrect for an Interface
I Concur, the best practice is to use the LB interface as the source
View ArticleRe: SAM: MySQL - how to configure the monitoring template
THank you, same issue here. can that be documented in the documents that come with the install files?
View ArticleReal-Time Interface Monitor not returning ports on Nortel(Avaya) 4548
Hello everyone, I'm just started using the Real-Time Interface Monitor and I have no issue displaying ports and statistics on our brocade equipment, but when I'm trying to monitor one of our Nortel...
View ArticleRe: What we are working on post NPM 10.4
Latest version of NPM 10.5 is ready for download but we could not see performance enhancements for this version too as 10.4. When will you apply the fifth step??
View ArticleRe: Cannot get AD Authentication to work!
Making a new group that's Domain Global worked for us. Thanks!
View ArticleRe: NPM 10.5 Beta 3 Available
I can "hit enter" and get results via the search box on the main summary page and on the manage nodes page. I am using firefox though.
View ArticleRe: NPM 10.5 Beta 3 Available
I've noticed that the "Interface Graphs" don't make much sense with the colors being used. In past versions, each color represented something different. Now the same color is being repeatedly,...
View ArticleWhat do I backup?
Hello everyone, I'm a bit confused on how to backup my Orion NPM environment. We've recently upgraded to NPM 10.4.2 al the way from 9.5.1. In older versions, you had seperate config files you needed to...
View ArticleRe: Data Aggregation only 15 minutes for 1 day !?!?
http://thwack.solarwinds.com/community/solarwinds-community/product-blog/blog/2011/06/10/data-aggregation-and-summarization-for-netflow-nta http://thwack.solarwinds.com/message/193326#193326 The limits...
View ArticleRe: Tell us your "Unknown" devices!
sad puppy her just upgraded to 10.5 here and it looks like the Cisco ASA X series devices are missing at present i know the following are missing 1.3.6.1.4.1.9.1.1408 Cisco ASA 5525-X Adaptive Security...
View ArticleMonitor Red Hat Clustering Services
Hello all. Simply put, we have a Red Hat 5.8 cluster with two nodes. We would like to have the ability to monitor if a cluster service gets failed over to one node or the other. I dont see a native...
View ArticleTabs - Orion Views - can they be altered?
The Orion NMP I'm working was setup before I hired in. I have upgraded/migrated to version 10.4.x. My struggle is on the Home and Network tabs is an "All Nodes" menu item. the view has been altered...
View ArticleRe: Reoccurring on call scheduling wasn't working as expected in 1.0.1.470...
We will investigate this one.
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